Information about Sharedrobes

Terms of use

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SHAREDROBES TERMS AND CONDITIONS

Last updated: 9th of August, 2020.

Thank you for using Sharedrobes!

These Terms constitute a legally binding agreement ("Agreement") between you and Sharedrobes (as defined below) governing your access to and use of the Sharedrobes website or mobile apps, including any sub-domains thereof, and any other websites through which Sharedrobes makes its services available (collectively, "Site" or "website"), our mobile, tablet and other smart device applications, and application program interfaces (collectively, "Application") and all associated services (collectively, "Sharedrobes Services"). The Site, Application and Sharedrobes Services together are hereinafter collectively referred to as the “Sharedrobes Platform” or "Website". Our Nondiscrimination Policy, Privacy Policy, Early Access Terms and Conditions, Referral Programme Terms and Conditions, Seekers Reward Programme Terms and Conditions and other policies applicable to your use of Sharedrobes are incorporated by reference into this Agreement. By accepting the Sharedrobes Terms and Conditions, you are also indicating that you accept those as well.

In these terms and conditions, “we” “us” and “our” refers to Sharedrobes Ltd. trading as ‘Sharedrobes’. Your access to and use of all information on this website, including the rental of items and accessories through our website or mobile apps which are provided subject to the following terms and conditions. Those sharing items through our Website or Mobile App are referred to as Sharers or Owners. Those receiving leased or rented items through our Website or Mobile App are referred to as Renters or Borrowers. Those providing their services through our Website or Mobile App are referred to as Partners or Givers.

We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We, therefore, recommend that each time you access our website you read these terms and conditions.

SCOPE

We operate the Website and/or mobile apps, which act as an interface between the various Partners, Seekers, Renters and Sharers of items. Transactions are between Renters and Sharers, Seekers and Sharers, and between Sharers and Partners, however, all members of our services are subject to these Terms and Conditions.

If a Sharer has any specific rules, a Renter (or Seeker) and Sharer agree to adhere by those rules, so long as they don’t conflict with these Terms and Conditions.

If a Partner has any specific rules, a Sharer and Partner agree to adhere by those rules, so long as they don’t conflict with these Terms and Conditions.

These Sharedrobes Terms and Conditions are also subject to any insurance providers Terms and Conditions, which if any insurance is provided, are made available to the Partner, Sharer, Seeker and /or Renter before any booking or service is completed if it includes insurance.

OUR SERVICES

Our services are provided to adults over the age of eighteen (18) years old. By proceeding to transact or rent through our website, you acknowledge that you are over 18 years of age.

All prices are in Euros (€) and are exclusive of VAT except where otherwise noted. We endeavour to ensure that our price lists are current. Our price list can be accessed from our home page or mobile apps and members listing items reserve the right to amend the prices at any time. We are not liable for damage suffered in relation to price fluctuation.

ITEM AND SERVICE DESCRIPTIONS

We strive to ensure that the listed items and services are described as accurately as possible on our website, however, we do not warrant that the description is accurate. Where we become aware of any incorrect description, we, the Partners or Givers and the Sharers or Owners reserve the right to correct any error or omission without notice.

Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that item.

ITEM BOOKINGS AND SERVICE PURCHASES

Items are for rent to adults over the age of eighteen (18) years old, as well as services. By proceeding to purchase or rent through our website, you acknowledge that you are over 18 years of age.

We endeavour to ensure that the item or service list is current however we give no undertaking as to the availability of any item or service advertised on our website.

Our fees can be accessed from our home page and we reserve the right to amend our fees at any time.

When you order from Sharedrobes, we require you to provide your name, address for delivery (if necessary), your email address, telephone contact, credit card details and any other information that we request from time to time. We undertake to take due care with this information; however, in providing us with such information you accept that we are not liable for its misuse due to an error in transmission or virus or malware.

All risk of loss or damage to the items passes to you when we or a Sharer or Owner dispatch the items, and when the Partner provides their service.

SITE ACCESS

When you visit our website, we give you a limited licence to access and use our information for personal use.

You are allowed to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trademark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.

Except as permitted under the law, you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.

The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website.

We reserve the right to terminate member access and delete content wherein we believe that a member has acted in a manner that is generally considered to be harassing, bullying, illegal, defamatory, racist, or inappropriate.

HYPERLINKS

This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.

You may link our website with our consent. Any such linking will be entirely your responsibility and at your expense. By linking, you must not alter any of our website's contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.

INTELLECTUAL PROPERTY RIGHTS

The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.

All trademarks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

Any comments, feedback, idea or suggestion (called “Feedback”) which you provide to us through this website becomes our property. If in future we use your Feedback in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use. Furthermore, you agree that we are entitled to use your Feedback for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Feedback. If you provide us with Feedback, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.

You are strictly liable for all content posted on the website or mobile apps by you. We are not responsible for defamatory, libellous, harassing, unauthorised content or inappropriate content posted by members of the website or mobile app. We reserve the right to amend or remove any uploaded content.

PAYMENT

In addition to the payment of the applicable rental price for items delivered through the Website and/or Mobile Apps, Renters or Borrowers are responsible for paying all other costs which may include shipping, transport or postage costs and any other costs displayed, such as insurance (if applicable) or cleaning, our service fees, and all applicable sales, VAT and other taxes associated with the rental of any items through the Website and/or Mobile Apps (Related Costs). All such shipping and other Related Costs and taxes may not necessarily be included in the listed price for any items made available from the Sharer through the Website and/or Mobile Apps but will be displayed to the Renter. The Renter is responsible for the proper and timely payment of the ordered item and all its Related Costs.

In addition to the payment of the applicable purchase price for services delivered through the Website and/or Mobile Apps, all members are responsible for paying all other costs which may include shipping, transport or postage costs and any other costs displayed, such as insurance (if applicable), our service fees, and all applicable sales, VAT and other taxes associated with the purchase of any services through the Website and/or Mobile Apps (Related Costs). All such shipping and other Related Costs and taxes may not necessarily be included in the listed price for any services made available from the Partner through the Website and/or Mobile Apps but will be displayed to all members. Members are responsible for the proper and timely payment of the ordered service and all its Related Costs.

We will deduct from the price a Service Fee in consideration for the services provided by us through the Website and/or Mobile Apps. The amount to be received by the Sharer or Partner, net any existing Service Fee, is shown to the Sharer or Partner at the time that the Sharer or Partner is sent a request by another member, to accept or decline the booking or purchase.

An additional Security Deposit may be required by the Sharer or Partner, and in that instance, all members agree to be charged any Security Deposit in addition to any rental or purchase fees and Related Costs. Renters, Partners, Seekers and Sharers agree that in the event of a dispute, Security Deposit funds may be withheld by us or the Sharer or Partner, at the discretion of us, and under the Dispute Resolution clause of these terms.

A third party payment provider (such as Stripe) designated by us may store your credit card information, to simplify repeat transactions for you. We will not directly see your credit or debit card details or the letters or numbers of your secret code (to the extent that you are required to provide these). These will be viewable only by the payment provider and/or your card issuer (as applicable).

Following confirmation of a transaction through the Website or Mobile Apps and payment of the required amount by a member, we may notify the Sharer or Partner and, if applicable, electronically send to the Sharer’s email address indicated on the Sharer’s profile a shipping label which should be used by the Sharer to ship the item to the Renter.

If the Sharer is provided with such a label, the Sharer must print that label, ship the rented item using the shipping label (and corresponding shipping method) required by us within three business days or any other time frame required by us, after receipt of the shipping label.

RENTAL OR PRICE ESTIMATE

You agree that any rental or price estimate provided by us to you is an estimate only, it is subject to other factors which include but are not limited to varying market conditions and it should not be relied upon.

PAYMENT TO SHARER

In respect of a booking, we will credit the Sharer’s account in an amount equal to the Rental price and any (if any) Related Costs received from the Renter, minus any existing Service Fee to be retained by us.

We will transfer the funds to the Sharer within 72 Hours of the Last Date of the Rental Period.

If a dispute resolution process has been commenced by a Renter or a Sharer, then we reserve the right to immediately withhold any monies payable to a Sharer.

The Cancellation Policy set out below shall apply to every booking.

PAYMENT TO PARTNER

In respect of a purchase, we will credit the Partner's account in an amount equal to the purchase price and any (if any) Related Costs received from a member, minus any existing Service Fee to be retained by us.

We will transfer the funds to the Partner within 72 Hours of their acceptance of the purchase.

If a dispute resolution process has been commenced by a member or a Partner, then we reserve the right to immediately withhold any monies payable to a Partner.

The Cancellation Policy set out below shall apply to every purchase.

DELIVERY

If the Renter chooses the delivery service, the delivery charges will be added at checkout. Sharers rely on third parties to provide delivery services. Neither us nor the Sharer will be responsible if estimated timelines are not met due to postal failures or delays. If you as a Renter, do not receive delivery in time, you must notify the Sharer immediately.

CANCELLATION POLICY

CANCELLATION BY RENTERS

Providing items for a specific date, immediately excludes other people from securing that exclusive item on that date, as such, restrictions to cancellations are applicable as outlined below.

Cancellations affect your review and rating.

You may cancel a request as a Renter, but you may not be able to cancel your booking once your request has been accepted by a Sharer.

If your booking request is accepted, it can only be cancelled before 14 days of the expected delivery date of your item. If you cancel before 14 days of the delivery date, then you are entitled to a refund.

If applicable, your refund may take up to 10 days to be refunded to you.

If your booking request is accepted, and you do not cancel before 14 days of the expected delivery date, then the booking cannot be cancelled and is non-refundable.

All bookings made within 14 days of an expected delivery date are non-refundable.

CANCELLATION BY SHARERS

Cancellation penalties apply to Sharers that cancel a confirmed booking that they have accepted. It is only in the rare instance where extenuating circumstances arise, that a Sharer may need to cancel a confirmed reservation and by which we may elect to forgo the cancellation penalties. Such cases, at our discretion, will be contingent on proper documentation, where valid, and include:

  • Death in the family
  • Serious illness or serious illness in the family
  • Natural disaster in the country
  • Political unrest in the country
  • Damage to the item by a previous Renter

Cancellation penalties may include any reasonable fees as determined by us.

Cancellations affect your review and rating.

EXCEPTIONAL RETURN

For any requested refund or any dispute whatsoever, please refer to the paragraph titled ‘DISPUTE RESOLUTION’ in these terms and conditions.

If for a reason relating to the quality of the items or service received, the member is unhappy with their transaction through the Website or Mobile App, the member must notify the Sharer or Partner immediately upon receipt. Where the member receives the items or services from the Sharer or Partner, the member must refuse the items or services immediately if they are unhappy with them. The member will not be able to make a return under this clause if they accept the items or services, or be seen as having accepted the items or services, or do nothing.

Where the Renter chooses for the items to be delivered and the items do not match those ordered or are faulty to the extent that they cannot be worn, the Renter must notify the Sharer within 2 (two) hours of receipt.

To return items, the Renter must follow the instructions that are supplied with this site or with the order and return any disputed items immediately upon receiving them. In circumstances where the items are not faulty and they correspond to the order, the Renter is not entitled to any refund, exchange or credit note.

The Renter shall pay for the costs of delivery or any other associated costs when returning the items.

On an Exceptional Return, all items must be returned with their delivery note to the Sharer. You must not send returned items to us.

If due to a fault a refund is payable, refunds will only be credited to the original payment method used. Save for when the items are faulty or clearly not fit for purpose, and the dispute resolution process has firstly been followed, the refund does not include any shipping or handling costs or administration fees charged for the use of a credit card.

We strongly advise you to send all returned items securely as advised to you from time to time. Any returned items must be insured for the full amount of the sum paid and signed for on delivery.

Neither us nor the Sharer shall be responsible for any lost or damaged items. Therefore, you are advised to retain proof of postage certificate for any items returned.

On an Exceptional Return, where you decide that you will not wear any items that you have ordered, postal costs for returned items will be your responsibility, and you must notify the Sharer immediately upon receipt of the item, and then adhere to the dispute resolution process contained in these Terms and Conditions.

If a refund is determined payable, we will credit the member's credit/debit card for the sum paid in due course, at our discretion, minus any associated costs, for example, such as postage and our Service Fees. If the member's funds have already been paid by us to the Sharer or Partner, then the Sharer or Partner will refund the member or be directed by us to refund the member directly.

If you are a Sharer or Partner, you agree, that if it has been determined by us that a refund is payable to the member, then, if you have not already been paid by us, you authorise us to refund the rental or purchase fees and any other applicable fees to the member on ours or your behalf (less any applicable service fees and associated costs as determined by us). If the amount that we hold on account for you does not cover all of these costs payable to the member, then you authorise us to withhold future monies held on account for you, or to seek legal recovery of any monies or associated costs, at our discretion, from you.

If you are a Sharer or Partner, you agree, that if it has been determined that a refund is payable to the member, and, if you have already been paid for your rental fees by us, then you are responsible to refund the member if so directed by us, and if necessary at our discretion, you authorise us to claim any outstanding monies plus recovery costs or any associated damages, on behalf of us or the Renter, against you.

LATE FEES

If you are a Renter, and you do not return your item by the designated return date, you will be liable for late fees. Sharedrobes will charge a €15.00 late fee for each day after the last day of your booking. Late fees are also subject to a Sharer’s own rules, which are provided to you before booking an item.

You authorise us to charge your credit or debit card late fees if applicable, which may be deducted from any Security Deposit, if applicable.

Once you accumulate 4 (four) or more late returns, your account may be suspended by us.

DAMAGED OR MISSING ITEMS

If you are a Renter, you agree that you are liable for any damage that is caused to the rented item, or if the item is missing or stolen. If you are a Renter, and the rented item is damaged in any way or becomes missing, stolen, or not returned satisfactorily, at our discretion, to the Sharer or to any location nominated by us, you authorise us to charge your credit or debit card, or commence legal recovery from you, for the full recommended retail price or replacement price, as determined by us, either or both of which was provided to you, prior to your booking. If applicable, you authorise us at our discretion, to apply your security deposit (if any) for any item damage, or any repairs, or for any insurance excess payable (if any), or any other costs associated with the item damage. If a security deposit has not been provided by you, or if your security deposit or credit card does not cover all the costs related to the item damage, then you authorise us to commence legal recovery, or take any action whatsoever, for any such outstanding costs and any applicable damages, plus legal costs, against you. If we form the view that the item has been stolen or fraudulently obtained, then you as a Renter acknowledge that we may involve Government authorities against you.

If you are a Partner, you agree that you are liable for any damage that is caused to the serviced item, or if the item is missing or stolen. If you are a Partner, and the serviced item is damaged in any way or becomes missing, stolen, or not returned satisfactorily, at our discretion, to the member or to any location nominated by us, you authorise us to charge your credit or debit card, or commence legal recovery from you, for the full recommended retail price or replacement price, as determined by us, either or both of which was provided to you, prior to your service provision. If applicable, you authorise us at our discretion, to apply your security deposit (if any) for any item damage, or any repairs, or for any insurance excess payable (if any), or any other costs associated with the item damage. If a security deposit has not been provided by you, or if your security deposit or credit card does not cover all the costs related to the item damage, then you authorise us to commence legal recovery, or take any action whatsoever, for any such outstanding costs and any applicable damages, plus legal costs, against you. If we form the view that the item has been stolen or fraudulently obtained, then you as a Partner acknowledge that we may involve Government authorities against you.

All members agree that although we may carry out security measures for a rental booking or purchased service, and use our best endeavours for recovery, we cannot ultimately guarantee the recovery of your item or it’s cost and any related costs or damage, if it is damaged or missing.

MARKETING & COMMUNICATIONS

You agree to receive any communications from us and transact with us electronically. This acceptance of emails or other electronic messages constitutes your consent and your electronic signature has the same legal effect as physically signing a document. You may withdraw this consent to transact electronically at any point by providing notice to us. However, given that electronic communication is integral to the Website and services, following any such notice we may elect to close your Account.

DISPUTE RESOLUTION

In the event of a dispute, Partners, Renters, Seekers and Sharers must always first contact each other in good faith, and to satisfactorily resolve the dispute with each other.

If a dispute cannot be resolved by the first step indicated directly above, then either the Partner, Sharer, Seeker or Renter must contact us at support@sharedrobes.com within 48 hours of the dispute arising and provide details of the dispute, including when the dispute first arose. Our contact details can also be found on the Sharedrobes Website and/or Mobile Apps.

You agree, whether you are either a Partner, Sharer, Seeker or a Renter, that any final decision by us, concerning a dispute of any kind whatsoever, is binding on you and all parties to the dispute.

DISCLAIMERS

Whilst we have taken all due care in providing the information on our Website and apps, we do not provide any warranty, either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.

To the extent permitted by law, any condition or warranty which would otherwise be implied into these Terms and Conditions is excluded.

We also take all due care in ensuring that our website is free of any virus, worm, trojan horse and/or malware, however, we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

From time to time we may host third party content on our website such as advertisements and endorsements belonging to other traders. Responsibility for the content of such material rests with the owners of that material and we are not responsible for any errors or omissions in such material.

We reserve the right to change these Terms and Conditions at any time. Any changes are effective immediately upon posting to our website. Members will be notified of any changes to the terms in due time. Your continued use of Sharedrobes constitutes your agreement to such Terms and Conditions.

BUSINESS SHARERS AND BUSINESS PARTNERS

It is a term of promoting the listings of our Business Sharers and Business Partners on our site, that Business Sharers and Business Partners must not advertise at a lower price with any other advertising means and must always keep their item and service availability information up to date.

MEMBER CONDUCT

It is a violation of our Terms and Conditions to:

  • recruit or otherwise solicit any Partner, Renter, Seeker, Sharer or other members to join third-party services or websites that are competitive to Sharedrobes, without Sharedrobes’s prior written approval;
  • use our Website and/or apps or services to find a Partner, Renter, Seeker or Sharer and then complete a booking or purchase independent of the Website and/or apps, to circumvent the obligation to pay any Service Fees or for any other reason.

LIMITATION OF LIABILITY

We accept no liability for any loss whatsoever including consequential loss suffered by you arising from services we have supplied.

We do not accept liability for anything contained in the post of a member or in any form of communication which originates with a member and not with us.

We do not participate in any way in the transactions between our members.

CLASS ACTION WAIVER

By accessing our Website and/or mobile apps, you agree to waive all rights to any class action against us. 

INDEMNITY

By accessing our Website and/or our mobile apps, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our Website and/or apps.

FORCE MAJEURE

If a force majeure event causing delay continues for more than thirty (30) days, we may terminate this Agreement by giving at least seven (7) days Notice to you. “Force Majeure” means any act, circumstance or omission over which we could not reasonably have exercised control.

JURISDICTION

These Terms and Conditions are to be governed by and construed under the laws of Ireland and any claim made by either party against the other which in any way arises out of these Terms and Conditions will be heard in Ireland and you agree to submit to the jurisdiction of those courts.

If any provision in these Terms and Conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these Terms and Conditions and the remaining provisions will remain in full force and effect.

This Website and mobile apps are operated by Sharedrobes Ltd, trading as Sharedrobes. Sharedrobes Ltd is not liable for any direct or consequential damage arising from your use of the Website or associated mobile apps.

PRIVACY

We endeavour to take all due care with any information which you may provide to us when accessing our Website. However, we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we endeavour to take reasonable steps to preserve such information securely.

Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page.

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SHAREDROBES EARLY ACCESS REWARD TERMS AND CONDITIONS

Last updated: 9th of August, 2020.

In these terms and conditions, “we” “us” and “our” refers to Sharedrobes Ltd. trading as ‘Sharedrobes’.

By accepting these terms and conditions, you are also accepting the general Terms and Conditions of Sharedrobes.

TIMELINE

From the moment that the Early Access is launched, it will be open until the 31st of January 2020, at 11:59 PM IST.

EARLY ACCESS

You will be able to sign up by requesting an invite from Sharedrobes or receiving an invitation from a pre-registered member.

If you or more people are signing up for a shop or charity shop, only one email will be considered for the same shop or charity shop.

EARLY ACCESS BENEFITS

Sharedrobes will be free for you to join, book clothing items and list the ones in your wardrobe.

To help operate the Sharedrobes platform, we will only charge a 12% service fee from Renters (when a booking is confirmed) and members (when a purchase is confirmed). The minimum fee Sharedrobes will collect is €1.50.

By listing your items during the Early Access period, you will avail of one of the following benefits:

FOR ALL ACCOUNTS: €15 towards their Sharedrobes fees with each listed item during the Early Access period.

We will give your member account €15 towards your Sharedrobes fees with each item that you list during the Early Access period. Sharedrobes will refund its service fee back to your account's payment information at the end of every month and discount that value from your credit.

All listings must be unique. Cloned or repeated listings will not be considered.

The time starts counting from the moment you sign up to Sharedrobes.

FOR PERSONAL ACCOUNTS: The maximum amount any personal account or member can earn during the Early Access period is €360.

FOR SHOPS: The maximum amount any shop account or member can earn during the Early Access period is €180.

FOR CHARITY SHOPS: The maximum amount any charity shop account or member can earn during the Early Access period is €180.

FOR PARTNER ACCOUNTS: The maximum amount any partner account or member can earn during the Early Access period is €180.

This benefit accumulates only with the pre-registration rewards. It does not accumulate with any other promotion or benefit provided by Sharedrobes.

We reserve the right to change these Terms and Conditions at any time. Any changes are effective immediately upon posting to our website. Members will be notified of any changes to the terms in due time. Your continued use of Sharedrobes constitutes your agreement to such Terms and Conditions.
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SHAREDROBES REFERRAL PROGRAMME TERMS AND CONDITIONS

Last updated: 9th of August, 2020.

The Sharedrobes Referral Programme (“The Programme”) allows Members to earn credit towards their Sharedrobes fees (“Fees Credit”) by inviting friends to become new members on Sharedrobes.

To participate, Members must agree to these terms, which become part of the Sharedrobes Terms of Service. Capitalized terms that are not defined here will have the same meaning given to them in the Sharedrobes Terms of Service.

HOW TO EARN REFERRAL FEES CREDIT

Members can earn Fees Credit if: (i) an invite is sent using the "Invite new members" feature inside Sharedrobes; (ii) an invited friend clicks on their invitation link to create a valid Sharedrobes account that complies with our Terms of Service; and (iii) the invited friend creates one or more Qualifying Listings (as defined below). The inviting Member can not earn Fees Credit for any listing which they own with this Programme.

The inviting Member will be credited with the Fees Credit amount specified for each type of Member that creates a valid Sharedrobes account and the number of Qualifying Listings required for each in order to redeem the benefit. If the invited friend creates an Individual account and completes one (1) Qualifying Listing, the inviting Member and the invited friend will both earn €15 credit towards their Sharedrobes fees. If the invited friend creates a Shop account and completes 10 (ten) Qualifying Listings, the inviting Member and the invited friend will both earn €90 credit towards their Sharedrobes fees. If the invited friend creates a Charity Shop account and completes 10 (ten) Qualifying Listings, the inviting Member and the invited friend will both earn €90 credit towards their Sharedrobes fees. If the invited friend creates a Partner account and completes one (1) Qualifying Listing of its service, the inviting Member and the invited friend will both earn €90 credit towards their Sharedrobes fees.

The maximum Fees Credit amount that can be accumulated per Member will be €180 (one hundred and eighty euros) unless indicated otherwise in the invitation or accompanying promotional materials.

QUALIFYING LISTINGS

A Qualifying Listing must comply with Sharedrobes Terms of Service and will be considered as such if Sharedrobes does not close it after it has been listed or updated since all listings are reviewed by Sharedrobes. The Qualifying Listing must stay live in the Sharedrobes platform for at least one month. If the listing is closed before that, the Fees Credit amount will be removed for the inviting Member and the invited friend. A listing will not be considered a Qualifying Listing, and therefore no Fees Credit will be earned, if the inviting Member is also the invited friend, as all members of Sharedrobes will go through an ID verification at some stage.

FEES CREDIT DEFINITION

To help operate the Sharedrobes platform and business, there is a 12% service fee. This is automatically charged to the Renter's payment when a booking is confirmed and to the member's payment when a service is purchased.

A credit towards the Sharedrobes fees (“Fees Credit”) means that as long as the credit in the Member's account is positive (bigger than zero euros), the 12% service fee on any item booked or service purchased will not be retained by Sharedrobes. This will be refunded to the Member at the end of each month, as long as the value to be refunded is smaller than the available credit in the Member's account.

REDEEMING FEES CREDIT

Fees Credit may only be redeemed via the Sharedrobes Platform. Fees Credit start counting from the moment that they are earned. Each Fees Credit is an amount of €15 (fifteen euros). Fees Credit is a benefit issued for promotional purposes; they have no cash value and may not be transferred or exchanged for cash.

Fees Credit may not be earned by creating multiple Sharedrobes Accounts. Fees Credit accrued in separate Sharedrobes accounts may not be combined into one Sharedrobes account.

If for any reason you believe that there is a discrepancy regarding your balance of Fees Credit, please contact us. Sharedrobes may require you to submit additional information in order to make a determination regarding your balance. All decisions regarding your balance will be final and at Sharedrobes’s sole discretion.

You are responsible for any Tax consequences, if any, that may result from your redemption or use of Fees Credit.

SHARING INVITATIONS

Invitations should only be used for personal and non-commercial purposes. Invitations should not be published or distributed on commercial websites (such as coupon websites, Reddit, or Wikipedia) or on blogs. Members are prohibited from “spamming” anyone with invitations. This includes mass emailing, texting or messaging people you do not know or using automated systems or bots through any channel to distribute invitations. Members are prohibited from paying to advertise their invitations.

MULTIPLE INVITATIONS

An invited friend may only use one invitation link. If an invited friend receives invitation links from multiple Members, only the Member associated with the invitation link actually used by the invited friend will receive Fees Credit.

This Programme may not be combined with other Sharedrobes referral programmes.

SEVERABILITY

If any provision in these terms is held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.

TERMINATION AND CHANGES

Sharedrobes may suspend or terminate the Programme or a Member’s ability to participate in it at any time for any reason.

We reserve the right to suspend accounts or remove Fees Credit if we notice any activity that we believe is abusive, fraudulent, or in violation of the Sharedrobes Terms of Service. We reserve the right to review and investigate all invitation activities and to suspend accounts or modify invitations in our sole discretion as deemed fair and appropriate.

The scope, variety, and type of services and products that you may obtain by redeeming Fees Credit can change at any time.

UPDATES TO THE TERMS

We can update these terms at any time without prior notice. If we modify these terms, we will post the modification on the Sharedrobes.com website, applications, or services, which are effective upon posting. Continued participation in the Program after any modification shall constitute consent to such modification.

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SHAREDROBES SEEKERS REWARD PROGRAMME TERMS AND CONDITIONS

Last updated: 9th of August, 2020.

The Sharedrobes Seekers Reward Programme (“The Seekers Programme”) allows Members to earn credit towards their Sharedrobes fees (“Fees Credit”) by requesting items, that are not available on the Sharedrobes platform at the time the request is made, and booking the ones that are offered to their request.

To participate, Members must agree to these terms, which become part of the Sharedrobes Terms of Service. Capitalized terms that are not defined here will have the same meaning given to them in the Sharedrobes Terms of Service.

HOW TO EARN FEES CREDIT

Members can earn Fees Credit if: (i) a request is created using the “+ Add a new listing” feature inside Sharedrobes; (ii) a Sharedrobes Member clicks on the “Offer Item” button inside the request to offer an item that will fulfil the Seeker’s request, one that complies with our Terms of Service; and (iii) the Seeker who created the request books the offered item from a Sharedrobes Qualifying Listing (as defined below). The Member that created the request can not earn Fees Credit for any listing which they own or create with this Programme.

The Member that creates the request (Seeker) and the Member that offers the item (Sharer) will both be credited with €15 towards their Sharedrobes fees after the booking is completed through the Sharedrobes platform, and the item is returned to the Sharer.

The maximum Fees Credit amount that can be accumulated per Member will be €180 (one hundred and eighty euros) unless indicated otherwise on accompanying promotional materials.

QUALIFYING LISTINGS

A Qualifying Listing must comply with Sharedrobes Terms of Service and will be considered as such if Sharedrobes does not close it after it has been listed or updated since all listings are reviewed by Sharedrobes. The Qualifying Listing must stay live in the Sharedrobes platform for at least one month. If the listing is closed before that, the Fees Credit amount will be removed for the Seeker and the Sharer. A listing will not be considered a Qualifying Listing, and therefore no Fees Credit will be earned, if the Seeker is also the Sharer, as all members of Sharedrobes will go through an ID verification at some stage.

FEES CREDIT DEFINITION

To help operate the Sharedrobes platform and business, there is a 12% service fee. This is automatically charged to the Renter's payment when a booking is confirmed and to the member's payment when a service is purchased.

A credit towards the Sharedrobes fees (“Fees Credit”) means that as long as the credit in the Member's account is positive (bigger than zero euros), the 12% service fee on any item booked or service purchased will not be retained by Sharedrobes. This will be refunded to the Member at the end of each month, as long as the value to be refunded is smaller than the available credit in the Member's account.

REDEEMING FEES CREDIT

Fees Credit may only be redeemed via the Sharedrobes Platform. Fees Credit start counting from the moment that they are earned. Each Fees Credit is an amount of €15 (fifteen euros). Fees Credit is a benefit issued for promotional purposes; they have no cash value and may not be transferred or exchanged for cash.

Fees Credit may not be earned by creating multiple Sharedrobes Accounts. Fees Credit accrued in separate Sharedrobes accounts may not be combined into one Sharedrobes account.

If for any reason you believe that there is a discrepancy regarding your balance of Fees Credit, please contact us. Sharedrobes may require you to submit additional information in order to make a determination regarding your balance. All decisions regarding your balance will be final and at Sharedrobes’s sole discretion.

You are responsible for any Tax consequences if any, that may result from your redemption or use of Fees Credit.

SHARING REQUESTS

Requests can be used for personal and commercial purposes. Requests can be published or distributed on commercial websites (such as coupon websites, Reddit, or Wikipedia) or on blogs. Members are prohibited from “spamming” anyone with requests. This includes mass emailing, texting or messaging people you do not know or using automated systems or bots through any channel to distribute requests. Members are allowed to pay to advertise their requests.

MULTIPLE OFFERS

A Sharedrobes Member may offer items to as many requests as they wish. If a Seeker receives offers from multiple Members, only the Member associated with the booking that actually fulfils the request will receive Fees Credit.

This Programme can only be combined with other Sharedrobes Referral Programme and no other benefit or promotion.

SEVERABILITY

If any provision in these terms is held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.

TERMINATION AND CHANGES

Sharedrobes may suspend or terminate the Programme or a Member’s ability to participate in it at any time for any reason.
 
We reserve the right to suspend accounts or remove Fees Credit if we notice any activity that we believe is abusive, fraudulent, or in violation of the Sharedrobes Terms of Service. We reserve the right to review and investigate all request activities and to suspend accounts or modify requests in our sole discretion as deemed fair and appropriate.
 
The scope, variety, and type of services and products that you may obtain by redeeming Fees Credit can change at any time.

UPDATES TO THE TERMS

We can update these terms at any time without prior notice. If we modify these terms, we will post the modification on the Sharedrobes.com website, applications, or services, which are effective upon posting. Continued participation in the Program after any modification shall constitute consent to such modification.

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